Frequently Asked Questions

We know that adopting new tools—especially in a sector as vital as care—comes with questions. That’s why we’ve compiled clear, concise answers to the most common queries about Care Character. Whether you’re looking to understand how the assessment works, how it supports recruitment, or how to implement it in your organisation, you’ll find everything you need right here.

Your Questions, Clearly Answered

Care Character – Frequently Asked Questions

Care Character uses a 1 – 10 scale, with 7 or above demonstrating high potential in the seven qualities of care and therefore reflecting a good fit.

Yes – interviewers and hiring managers still have the ultimate hiring decision – Care Character is there to support decision making. However, the assessment does give an accurate indication on a candidate’s potential in a care setting so low scorers are less suitable and may require more support.

There are no right or wrong answers in the assessment so it is unlikely that candidates will feel the need to ask someone else to complete it for them. No assessment is ever 100% accurate and should be used as part of a well-rounded recruitment process – the reports can be used at interview to validate that the results.

The Care Character assessment does not present risks by which candidates could be assisted or engage in cheating with AI. The latest developments in generative AI are designed to produce freeform text in response to user prompts. The Care Character assessment does not rely on open-ended free text responses, and rather requires users to rate standardised assessment items.

The questions are written specifically to be easy to understand and read. The clarity and ease of reading is evidenced in the rapid completion time of the Care Character assessment.

Assessments will last for 6 months so candidates will be unable to complete the assessment multiple times. In addition, they are unable to determine which answers should or shouldn’t be selected.

The reports have summary sections for ease of reference, as well as sections to delve into more detail. This allows for the interviewer to receive immediate guidance on the applicant, with the option to dive into more detail.

Care Character is regularly completed without difficulty by people for whom English is not their first language.

Care Character is compatible for all types of devices – smart phones, tablets, and desktop.

Care Character was created using findings from an academically backed PhD study conducted within the care industry. The assessment is validated as both a structured assessment for demonstrating that it is measuring what it claims to measure (construct validity), and predictions of job performance based on the assessment (criterion validity).

The assessment only takes candidates 5-7 minutes to complete on average, with a completion rate of over 70%. The assessment offers the candidate a report to help them prepare for their interview and wider development, and therefore good candidates are likely to be interested in this and willing to engage with the tool.

Enter a search term to see results.

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.