Reduce care worker turnover using values-based psychometric assessments

Attract and retain high quality care and support staff with our psychometric assessment tool designed to support values-based recruitment,
leading to reduced recruitment costs and improved
retention.

Learn more

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What is Care Character?

Care Character is a validated psychometric assessment designed specifically to measure and develop the key Seven Qualities that people need to work effectively in the care sector.

Assessment designed specifically for the Care Industry

Researched and created by experts.

Assesses the seven Qualities of Care

Supports Values-Based Recruitment

Adaptable and Resilient

Inclusivity and Respect

Compassion and Empathy

Procedural Compliance

Communication

Dutifulness

Teamworking

Join these care providers.

Tools and features

Better at Recruitment decisions

Do you suffer with:

Standing out as an employer brand?

High volume of low-quality applications?

Lost time through non-attendance?

Recruitment inconsistency across the organisation?

Solutions:

Offer a unique and engaging element to the recruitment process.

Committed applicants self-select by taking the assessment ahead of interview.

Increase interview attendance (17%) and offers made after interview (+14%)

Support a values-based recruitment framework and make better hiring decisions.

Customised 1-2-1 Meetings

Care Character provides managers with a focussed, tailored, outcomes-based agenda for meetings with new starters during their first few weeks. By using our platform, you can ensure that your team members receive the support and guidance they need to succeed in their roles.

Improved Retention

Care Character supports your staff to feel valued and to have time with their manager – a key factor in improving retention rates. By prioritising the needs of your frontline workers, you can create a more positive and supportive workplace culture that helps keep your team members engaged and motivated.

Checking in with new employees

Care Character surveys all of your new starters with a standardized retention questionnaire. Highlight key recruitment or onboarding success or issues, and benchmark against industry data

Make use of your new staff’s Care Qualities

Care Character provides bespoke questions for your managers to support, engage and develop. With our platform, you can ensure that your staff receive the specific guidance and coaching they need to improve their delivery of quality care.

Checking in with new employees

Care Character surveys all of your new starters with a standardized retention questionnaire. Highlight key recruitment or onboarding success or issues, and benchmark against industry data

Make use of your new staff’s Care Qualities

How it works

Using the Care Character assessment tool in your recruitment and onboarding
process is designed to be simple and easy to use for both you and your
candidates, improving engagement and bringing a consistent values-based
approach to your recruitment and onboarding process.

Candidate receives bespoke link.

Designed to be easy to use, all you need to do is provide the bespoke link to your candidate and our systems do the rest

Completed Assessments

All completed assessments are automatically sent to your inbox or via API integration into your ATS

Interviews

You can use the assessment tool to either screen people out of your process or to improve candidate engagement at pre-screen and face to face interviews

Better hiring decisions

By using the assessment tool you will gain insights into your candidates that allows you to make more informed hiring decisions

Onboarding

Our development tool allows you to have the right touch points at the right time whilst also developing your new starters skills

Care Character Platform

Care Character requires minimal set up and no maintenance

Dedicated Helpdesk

Enterprise version available

Fully customisable reports

Integration options

Implementation support

AI Remote proctoring available

Cyber Essentials Plus Certified

HTTPS secure system

Add your logo

Are you looking to recruit “The Right People for the Care Sector”?

Get your no obligation 30-day pilot from Care Character.

All you need to do is fill out this form and we will provide you with a bespoke link that you can give to your candidates to complete our assessment.

We will then send you an email with instructions on how to get the best out of our assessments and how to use the reports.

It really is easy to use and there is no set up required, our systems will do the work for you.

If you need help or support from our team, they are easily contactable via our helpdesk.

REQUEST A PILOT

About us

Welcome to the heart of our organization—our dedicated team! United by a passion for excellence and a commitment to serving our community, each member brings unique talents and an unwavering dedication to our mission.

Meet our team

Prof Stephen Woods PhD CPsychol

Chief Science Officer
Prof Steve Woods is Chief Science Officer and a Founding Director at Care Character, and Professor of Work and Organisational Psychology…

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Will Shepherd

CEO
Will is a recruitment & retention expert, business psychology enthusiast, and CEO. He runs businesses and teams focusing on recruiting graduates and apprentices…

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Damien Wilkins

Customer Success Manager
Damien is a recruitment, retention and workforce specialist working in the care sector, with a wealth of experience within the social care space. Damiens breadth of knowledge …

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Anna Possee

Implementation Manager
Anna is a seasoned professional with over a decade of experience in the social care recruitment and retention sector…

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Dave Beesley

Social Care Talent Director
Dave joined Cohesion in 2007 as an IP student from Aston University. After graduating, he has since held various roles…

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Dr John Barratt CPsychol

Occupational Psychology
John is a lecturer in Occupational Psychology at the University of Leicester as well as a BPS Chartered Coaching Psychologist…

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Validity

The Seven Care Character Qualities

The Care Character qualities model was developed based on combined insights from science and practice.

Doctoral research within the care sector provided evidence of the characteristics needed for effectiveness in care.

Psychometric science gave the foundation to identify key traits to predict behaviour.

Extensive industry and applied experience enabled scientific insights to be put into context to make an impact in the care sector.

Psychometric Evaluation of Care Character

Effective scale reliability, including test-retest stability

Coverage of the ‘Big Five’ domains of personality

Construct validity of the trait items and scales

Evidence that the assessment predicts behaviour and performance (criterion validity)

Effective differentiation of high-potential hires

Validity data reports are available on the Care Character website Downloads area.

7 Qualities of care

1. Communication

Communicating effectively with staff and the people supported and adapting communication style. Empowering the people supported by ensuring they feel listened to and that they are kept involved in their care.

2. Compassion and Empathy

Demonstrating a genuine understanding of feelings. Caring about the person supported and being orientated towards providing care and support to them. Providing a tailored individual approach, demonstrating a sensitive and tactful approach to care.

3. Dutifulness

Understanding what is required to be done and performing work activities in a timely manner, prioritising work activities. Showing a proactive approach to work tasks and duties.

4. Teamworking

Working cooperatively and enthusiastically with others and providing positive support to colleagues. Being a reliable, trusted, supportive and inclusive member of the group.

5. Inclusivity and Respect

Demonstrating an inclusive, dignified, and person centered approach to care. Promoting the independence of the person supported and involving them in their care provision plans. Working in a manner that acknowledges the different needs people and their families have.

6. Adaptable and Resilient

Demonstrating adaptability to events during shifts, remaining calm in the face of challenges and emotional situations at work. Coping under pressure and maintaining an optimistic ‘can do’ attitude.

7. Procedural Compliance

Demonstrating adherence to rules and respecting the care provider’s procedures and ways of working. Reducing risk and ensuring care plans are followed and handover meetings are effective.

Case Studies

Dimensions UK: Case Study

Streamlining recruitment and making better hiring decisions

DOWNLOAD

Pebbles: Case Study

Extra insights helping to make better hiring decisions

DOWNLOAD

Building the future care workforce

An end-to-end solution for recruiting and
retaining care staff

DOWNLOAD

The Influence of Work on Personality Development and Change through Life:

Implications for Thriving at Work by Prof. Stephen A. Woods Ph.D. CPsychol.

DOWNLOAD

People Dynamics and Development: Using Assessments to Help People Grow and Thrive at Work:

Kuala Lumpur, 3rd April 2019
Prof Stephen A. Woods PhD CPsychol
Director: Aston Business Assessments, UK Ltd

DOWNLOAD

Contact us

Get in touch with us for a free trial or more information. Alternatively you can book a demo on this link