Problems and Solutions
Key Features
Candidate Report: helps candidates prepare for interviews by offering insights into their strengths and values aligned with care roles, boosting confidence and readiness.
Employer Report: provides hiring managers with in-depth candidate insights, including bespoke interview questions aligned to your organisation’s values. ATS Integration Seamless compatibility with Applicant Tracking Systems ensures a smooth and efficient workflow.
Meet Your Carer Report: a warm, person-centred profile that helps care recipients understand who their carer is — promoting trust and connection.
Development Report: supports onboarding by giving managers tailored coaching insights from Day 1. Designed to reduce failed probations and early turnover.
Based on a PhD Study: measures the 7 Essential Qualities of Care, validated through doctoral research and real-world care settings. Developed by Experts: Combines psychometric science, academic rigor, and lived experience from the care sector. Values-Based Recruitment: enables providers to attract and retain individuals whose values align with compassionate, quality care.
Feature: An insight for care providers to track trends across candidates — e.g., most common strengths, areas for development, retention predictors. Benefit: Empowers strategic workforce planning and insight-driven HR decisions.
Feature: Optional post-placement feedback from care recipients and line managers to refine assessment accuracy. Benefit: Continuous improvement of the tool’s predictive power and real-world effectiveness.
Feature: Map Development Report insights to recommended training resources. Benefit: Bridges recruitment with L&D and long-term talent development.
Feature: Fully mobile-friendly assessment experience. Benefit: Inclusion and usability for a wider audience, including neurodiverse or less tech-confident users.
Feature: Designed to mitigate bias and support diverse hiring in care. Benefit: Reinforces values-based hiring and regulatory best practices.
Care Character in place with your company.
INVITE TO COMPLETE ASSESSMENT
Applicants are typically asked to complete an assessment either before initial screening, or ahead of interview.
ENGAGED APPLICANTS
Working with engaged applicants who complete the assessment and proceed in the application streamlines your early recruitment efforts (up to 35%).
REDUCE INTERVIEW NO-SHOWS AND DROP OUTS
Applicants who have applied to you via Care Character are far more likely to show-up for interview (See Case Studies) – saving you time and effort.
IMPROVE INTERVIEWS AND OUTCOMES
The interviewer report allows your hiring managers to drill down immediately on specific qualities of each applicant, using bespoke questions generated by their assessment.
BETTER HIRING OUTCOMES
Care Character applicants have a significantly higher offer ratio – meaning that you have to interview fewer candidates to make the offers that you need.
EARLY ENGAGEMENT AND RETENTION
Care Character facilitates a conversation between hiring manager and new starter, with the Care Qualities as the premise for initial development and engagement with the business.
REDUCE STAFF TURNOVER
Applicants who score highly on Care Character with qualities and values that match those required for care, and for your organisation, are much more likely to pass probation, and stay with your organisation for longer (See Case Studies)
