PROVEN METRICS

Proven Metrics

Interview Attendance

94%

Completion Rate

97%+

Applicants Screened Out Automatically

35%

Assessments completed in the last 12 months

20k+

Reduction in Interview No Shows

50%

Increase in Offer Rate

+20%

Reduction in Failed Probations

22%

Reduction in 6-Month Turnover

17%

Reduction in Candidate Rejections

30%

Streamline u003cspanu003eRecruitment,u003c/spanu003eu003cbru003e Enhance u003cspanu003eRetention.u003c/spanu003e

Save time and money by intelligently screening and engaging candidates with the right values for care. Improve retention, reduce recruitment costs, and gain actionable insights for better hiring and retention outcomes.

How it u003cspanu003eworksu003c/spanu003e

Many roles available in the care sector– particularly frontline caring jobs do not require previous experience. The important thing is having the right qualities and values that will make you right for a care role

Recruiting for u003cspanu003eValuesu003c/spanu003e.

Using the Care Character assessment tool in your recruitment and onboarding process is designed to be simple and easy to use for both you and your candidates

How it works

Care Character in place with your company.

Invite

Invite your candidates to take an assessment, helping you to reduce bias and identify the most suitable and engaged candidates in your pipeline.

Engage

Recruiters and Hiring managers focus on the candidates that complete the assessment and score the benchmark improving recruitment efficiency.

Offer

Better hiring decisions are made when using the assessment tool and offer rates increase from your pipeline.

Onboard

Improved onboarding is supported by the Development report helping to reduce failed probations and reduce early turnover.

Simple Assessment Portal

u003cspan style=u0022color: #ffffff;u0022u003e5 – 7 minute average completion timeu003c/spanu003ernu003cspan style=u0022color: #ffffff;u0022u003e97.5% completion rateu003c/spanu003ernu003cspan style=u0022color: #ffffff;u0022u003e93%+ complete within 24 hoursu003c/spanu003e

Seven Qualities of Care

Communication

Communicating effectively with staff and the people supported and adapting communication style. Empowering the people supported by ensuring they feel listened to and that they are kept involved in their care.

Compassion and Empathy

Demonstrating a genuine understanding of feelings. Caring about the person supported and being orientated towards providing care and support to them. Providing a tailored individual approach, demonstrating a sensitive and tactful approach to care.

Dutifulness

Understanding what is required to be done and performing work activities in a timely manner, prioritising work activities. Showing a proactive approach to work tasks and duties.

Teamworking

Working cooperatively and enthusiastically with others and providing positive support to colleagues. Being a reliable, trusted, supportive and inclusive member of the group.

Inclusivity and Respect

Demonstrating an inclusive, dignified, and person centred approach to care. Promoting the independence of the person supported and involving them in their care provision plans. Working in a manner that acknowledges the different needs people and their families have.

Adaptable and Resilient

Demonstrating adaptability to events during shifts, remaining calm in the face of challenges and emotional situations at work. Coping under pressure and maintaining an optimistic ‘can do’ attitude.

Procedural Compliance

Demonstrating adherence to rules and respecting the care provider’s procedures and ways of working. Reducing risk and ensuring care plans are followed and handover meetings are effective.

Recruitment Challenges in 2025

Finding and keeping the right people to work in social care isn’t always easy. That’s why our tool takes on this challenge head-on, helping you build a strong, committed team.

Cost of Recruitment

Recruitment can cost organisations £6,000 per hire according to Skills for Care. This cost is repeated many times over where turnover is high.

High Volume

Job boards, overseas applicants and ease of applying, all create many applicants, often lacking knowledge of, or engagement with your organisation or roles.

Quality of Hires

Ensuring the right fit for care roles is challenging. Getting it wrong results in mismatched new employees, reduced care quality and high staff turnover rates.

Getting Retention Right

Reducing turnover within the sector is an immediate priority. Data that connects initial application with long-term retention outcomes can be lacking.

Key Features

u003ch3 class=u0022tp-service-4-title text-whiteu0022 style=u0022text-align: center;u0022u003eu003cspan style=u0022color: #ffffff;u0022u003eRecruitment Assessmentsu003c/spanu003eu003c/h3u003ernu003cp style=u0022text-align: center;u0022u003eu003cspan style=u0022color: #ffffff;u0022u003eCare Character provides candidate guidance and a suite of tailored values-based interview questions.u003c/spanu003eu003c/pu003e

u003ch3 class=u0022tp-service-4-title text-whiteu0022 style=u0022text-align: center;u0022u003eu003cspan style=u0022color: #ffffff;u0022u003eSupports Values-Basedu003c/spanu003eu003c/h3u003ernu003cp style=u0022text-align: center;u0022u003eu003cspan style=u0022color: #ffffff;u0022u003eA user-friendly values based recruitment and retention tool, reducing turnover and absenteeism.u003c/spanu003eu003c/pu003e

u003ch3 class=u0022tp-service-4-title text-whiteu0022 style=u0022text-align: center;u0022u003eu003cspan style=u0022color: #ffffff;u0022u003e7 Qualities of Careu003c/spanu003eu003c/h3u003ernu003cp style=u0022text-align: center;u0022u003eu003cspan style=u0022color: #ffffff;u0022u003eCare Character assesses seven key qualities identified by our Care sector specific PhD study.u003c/spanu003eu003c/pu003e

u003ch3 class=u0022tp-service-4-title text-whiteu0022 style=u0022text-align: center;u0022u003eu003cspan style=u0022color: #ffffff;u0022u003eDeveloped by Academicsu003c/spanu003eu003c/h3u003ernu003cp style=u0022text-align: center;u0022u003eu003cspan style=u0022color: #ffffff;u0022u003ePsychometric science and Doctoral research combined with extensive and applied care sector experience.u003c/spanu003eu003c/pu003e

u003ch3 class=u0022tp-service-4-title text-whiteu0022 style=u0022text-align: center;u0022u003eu003cspan style=u0022color: #ffffff;u0022u003eReport Suiteu003c/spanu003eu003c/h3u003ernu003cp style=u0022text-align: center;u0022u003eu003cspan style=u0022color: #ffffff;u0022u003eA suite of reports for candidates, hiring managers, people cared for u0026amp; supported, and new starters.u003c/spanu003eu003c/pu003e

u003ch3 class=u0022tp-service-4-title text-whiteu0022 style=u0022text-align: center;u0022u003eu003cspan style=u0022color: #ffffff;u0022u003eSeamless Integrationu003c/spanu003eu003c/h3u003ernu003cp style=u0022text-align: center;u0022u003eu003cspan style=u0022color: #ffffff;u0022u003eOur platform integrates seamlessly with existing ATS systems, ensuring a smooth transition and minimal disruption.u003c/spanu003eu003c/pu003e

Testimonials

What our clients say.

Camphill Village Trust logo

Thank you for sharing this. This assessment is such a good idea and I cannot believe I’d never thought of anything like this before. I’ll definitely be sharing the idea with colleagues further afield working in social care! The report…

Camphill Village Trust
Pebbles logo

We use Care Character as a USP in our recruitment process telling candidates that they will have a personalised learning and development plan when they start with us, we get great feedback, and it helps us to stand out as…

Pebbles
Dimensions logo

Care Character is an excellent tool. The feature that allows us to select questions from the Care Character’s recommended interview questions is particularly useful. It provides a structured approach to interviewing, ensuring that all necessary topics are covered. Really interesting…

Dimensions
Care Character requires minimal set up and no maintenance

Care Character technology platform

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